When it comes to dust suppression, our clients want confidence that their systems are working — even when we’re not there on site.

That’s exactly what our Remote Supervision service is designed to deliver.

Built for autonomy, simplicity, and reliability, this fully supported solution gives sites real-time visibility over dust control performance while eliminating the need for full-time on-site supervision. It’s smart, cost-effective, and helps our clients achieve consistent results with less effort.

What Our Remote Supervision Package Includes

Our package combines hardware, data, and expert support to meet your site’s specific needs. It requires no integration with existing systems and delivers fast, effective results from day one:

• Storage Tank - A robust, chemical-compatible tank that safely stores your dust suppression product on-site.
• Unloading Pump - Enables safe, direct bulk transfers into the tank — no spillage, no manual handling risks.
• Dosing Pump - Calibrated for accuracy, this pump doses precise volumes into water carts without requiring external power or control inputs.
• Hoses and Pipes - Supplied and pre-fitted for immediate use.
• Remote Telemetry - Real-time level monitoring and usage tracking let you know exactly how much product is being used and when it needs refilling — without needing to visit the site.
• Minimal Client Disruption - There’s minimal tie-in to your existing systems. Installation is fast, and the system simply works.

Most importantly, our service includes consulting, reporting, site visits, and training — helping clients not just install equipment, but continuously improve their dust suppression performance.

Ongoing Support and Education

We don’t just install and leave. While the system is designed to operate independently, our team is still here to support you. We provide ongoing guidance, proactive maintenance, and expert insights — without needing to be on-site full-time:

• Site Visits – Periodic checks to ensure optimal system and product performance
• Condition Monitoring – Our technicians assess road conditions and recommend dosing adjustments
• Operator Training – Practical training for your water cart operators to maximise performance
• Preventative Maintenance – Scheduled inspections to reduce the risk of equipment failure
• Product Logistics Management – We coordinate timely deliveries so your tank stays stocked
• Reporting – Clear, actionable reporting on usage, efficiency, and water savings 

Other Dust-A-Side Service Packages

We are flexible with how we deliver our services and products. Choose the right delivery package that best fits your scope of work and how your site operates.

Full Service
In addition to having a full-time project supervisor on site, Dust-A-Side will also supply clients with required assets and personnel such as trucks, water carts, graders, suppression equipment and operators. Telemetry, consulting, project management and reporting are also available.

Managed Service
A full-time Dust-A-Side project supervisor will attend site to oversee the delivery and implementation of all dust control solutions, utilising the client’s existing assets (e.g. water carts) and provide support through telemetry, consulting, project management and reporting, helping clients achieve the most cost-effective outcome possible.

Remote Supervision
One of our project supervisors will visit your site at agreed times to provide telemetry, consulting and reporting. We’ll evaluate the effectiveness of the solutions and products we’ve provided and make recommendations to improve efficiency.

Product Supply
Blended products will be supplied and Dust-A-Side will advise clients on product application.

Rental
Dust control equipment will be rented as required and clients can manage the operation.

Why It Works

This isn’t just a product — it’s a smarter way to manage dust:

• Autonomous: The system operates independently with minimal manual input
• Cost-Effective: No need to have someone on-site full time
• Reliable: Backed by support, training, and proactive maintenance
• Visible: Real-time monitoring puts you in control
• Flexible: Works across a wide range of operational contexts

Whether you're managing a large mining operation, a construction site, or an industrial setting, Remote Supervision gives you the tools, visibility, and support to manage dust efficiently — without the complexity.

Let’s talk about how we can tailor this solution to your site. Click here to get in touch with our expert team.