Solving Dust Challenges Where Infrastructure Falls Short: How We Help Sites Stay Safe, Compliant, and Efficient

Managing dust effectively is a challenge not only in remote regions of Australia but also at sites closer to urban areas that lack the infrastructure or utilities to support conventional dust suppression systems. Others may be seeking to reduce costs, improve performance, or increase operator capability — all without the overhead of complex systems.

One of the problems we see across these environments is very common: how do you reliably and efficiently dose dust suppression chemicals into water carts when there's little to no infrastructure in place? No power grid. No automated control systems. Sometimes not even a permanent water source.

While many clients come to us due to limited infrastructure, others are driven by high operational costs or the need for more cost-effective dust control solutions. Some sites lack access to expert guidance to optimise their dust suppression programs, while others have no consistent reporting systems to monitor performance over time. In some cases, there’s no reliable way to track chemical usage or tank levels remotely — leading to inefficiencies, product shortages, and avoidable downtime.

We also see challenges around inconsistent application due to gaps in operator training, and ongoing struggles with continuous improvement due to a lack of dedicated external support.

Across all of these scenarios — and many more — we’ve developed a proven, standalone solution called Remote Supervision. This service helps sites overcome infrastructure gaps and performance hurdles by combining smart systems, remote monitoring, and hands-on support to keep operations safe, compliant, and efficient.

The Pain Points: Why Our Solutions Works

Sites engage our Remote Supervision service for many reasons. Here are some of the key challenges we help address:

• No electrical infrastructure to power pumps or control systems
• Minimal water setups, often reliant on a generator and basic pump
• No integrated dosing systems, making chemical application inconsistent or unfeasible
• No data visibility, making it impossible to remotely monitor tank levels or chemical usage
• Lack of trained personnel to operate equipment, apply products correctly, or improve dust suppression outcomes without external guidance
• High operational costs, driving the need for more affordable dust control options
• Limited ability to improve, due to difficulties in reducing costs, increasing chemical efficiency, or optimising performance

Whether a site is remote, under-equipped, or simply looking to improve dust control, our solution provides the tools and expertise needed for reliable, efficient, and compliant outcomes.

Our Remote Supervision Solution: A Fully Supported and Self-Contained Dosing and Monitoring Package

Our package combines hardware, data, and expert support to meet your site’s specific needs — whether you’re addressing infrastructure gaps or seeking a complete cost effective dust control solution:

This plug-and-play package requires no integration with existing infrastructure and is built for simplicity, reliability, and autonomy:

• Storage Tank
  A robust, chemical-compatible tank that safely stores your dust suppression product on-site.
• Unloading Pump
  Enables safe, direct bulk transfers into the tank—no spillage, no manual handling risks.
• Dosing Pump
  Calibrated for accuracy, this pump doses precise volumes into water carts without requiring external power or control inputs.
• Hoses and Pipes
  Supplied and pre-fitted for immediate use.
• Remote Telemetry
  Real-time level monitoring and usage tracking let you know exactly how much product is being used and when it needs refilling—without needing to visit the site.
• Minimal Client Disruption
  There’s minimal tie-in to your existing systems. Installation is fast, and the system simply works.

Most importantly, our service includes consulting, reporting, site visits, and training — helping clients not just install equipment, but continuously optimise their dust suppression performance.

Ongoing Support and Education

We don’t just install and walk away. Our monthly service and support model ensures long-term reliability, optimisation and operational confidence:

• Monthly Site Visits – Routine checks to ensure optimal system and product performance 
• Condition Monitoring – Our technicians assess road conditions and adjust dosing as required
• Operator Training – We train your water cart operators to use the product effectively and safely covering both application and dust suppression techniques
• Preventative Maintenance – Regular equipment inspections reduce the risk of outages or failures
• Product logistics management – We get the product to our client’s site.
• Reporting – We provide regular reporting on progress, product and water usage, equipment utilisation

By focusing on chemical dosing and monitoring, we ensure mines can maintain compliance and performance without reshuffling their existing supply chain.

The Bottom Line

Whether your goal is to fill an infrastructure gap, reduce costs, improve training, or achieve greater dust control efficiency, you don’t need complex, high-maintenance systems. You need something smart, simple, and self-sufficient.

Our fully self-contained dust suppression system delivers exactly that:

• No power? No problem.
• No infrastructure? We bring everything needed.
• Need visibility? Real-time remote monitoring has you covered.
• Need training? We’ll equip your team to use it effectively from day one.
• No progress? We’ll work with you on continuous improvement 

It’s a smarter, simpler, and more cost-effective way to achieve consistent, compliant dust suppression — no matter where you’re starting from.

Want to Simplify Dust Control — Even When Your Site Isn’t Simple?

Get in touch today to discuss your site's needs and how we can deliver the right solution for your operation.